If your prints don’t look right, the print heads might be clogged. Run a Nozzle Check to see if all colors are printing correctly. If this check shows there are issues with the print heads, try performing a Head Cleaning, and if needed, a Head Flushing.
Sawgrass: Your Trusted Source for High-Quality Sublimation Printers and Ink
Discover why Sawgrass is renowned as the premier producer of high-quality sublimation printers and ink. Their innovative technology and commitment to excellence ensure vibrant color reproduction and durable results. Explore the range of Sawgrass sublimation printers today and elevate your printing experience.
🚨 Important Update: CreativeStudio & SPM end on Feb 1, 2025 – switch to MySawgrass & Sawgrass Print Utility now! More details below.
Discover Our Sawgrass Range of Sublimation Printers & Ink
Important Update: New Sawgrass Software
Sawgrass will discontinue CreativeStudio and Sawgrass Print Manager (SPM) as of February 1, 2025. To minimize disruptions, we recommend switching to the new
MySawgrass
and
Sawgrass Print Utility
platforms. Detailed guidance and support are available to ensure you can continue managing your sublimation projects smoothly.
Ready to switch? The installation instructions for MySawgrass and Sawgrass Print Utility are simple and designed to integrate seamlessly with your existing workflow.
Download the new Sawgrass Software or use the links below for help & instructions.
> Create a Sawgrass support ticket: Watch the video to learn how, or go directly to the support page.
Useful YouTube Videos for Sawgrass: Tutorials & Workshops
Subscribe to
Sawgrass on YouTube
for the latest videos
Sawgrass Print Utility Settings -- Learn with Sawgrass Workshop
Ganging and Nesting in the Sawgrass Print Utility -- Learn with Sawgrass Workshop
Sawgrass Exchange Workshop -- February 8, 2024
Tailoring Success -- Learn with Sawgrass Workshop
Personalization with Sublimation Learn with Sawgrass Workshop
Beyond the Basics: Using Shapes -- A Learn with Sawgrass Workshop
↓ See Our Complete Sawgrass Collection Below ↓
Create Your Own Stunning Designs on These Sublimation Blanks
Frequently Asked Questions (FAQs)
FAQs about the new MySawgrass and Sawgrass Print Utility platforms can be found here.
A distorted pattern, missing colors, or broken lines could indicate that one or more print heads are clogged. Check which print head is affected and perform a Head Cleaning. If the issue persists, a Head Flushing may be needed to clear the blockage.
Streaks in your prints are often caused by clogged print heads. Follow these steps to fix it:
- Run a Nozzle Check to check for missing colors or broken lines.
- If you see gaps in the test pattern, perform a Head Cleaning from your printer settings.
- If streaks persist after cleaning, try a Head Flushing for a deeper clean.
If the issue continues, check your ink levels and make sure you're using the correct print settings. Still need help? Contact Sawgrass Support.
Cleaning the Paper Feed Belt helps prevent roller marks, smudging, and errors like SC 57000. Follow these steps:
- Turn off and unplug the printer.
- Open the top cover and locate the Paper Feed Belt (a shiny black strip inside).
- Use a lint-free cloth with Isopropyl Alcohol to gently wipe the belt.
- Open the rear door and rotate the belt using the gray rollers to clean the entire surface.
- Let it dry for 15-30 minutes before turning the printer back on.
For a detailed guide with images and video instructions, check out Sawgrass’s official support page.
Sawgrass printers are designed to work exclusively with Sawgrass Sublijet, EasySubli, and ChromaBlast inks. Using non-Sawgrass ink can cause print quality issues and may void your warranty.
We recommend using S-Race sublimation paper for the best color transfer and sharp details. It works well with Sawgrass inks and provides vibrant, high-quality prints on a wide range of sublimation blanks.
Sawgrass ink cartridges typically last 6 months to 1 year once installed, depending on usage. Sealed cartridges can last longer, but always check the expiration date for best results.
This is normal! Sublimation inks appear dull on paper but become vibrant once heat-pressed onto the substrate. The heat activates the ink and brings out the true colors.
Color banding or streaks are often caused by clogged print heads. Run a Nozzle Check and perform a Head Cleaning if necessary. If the issue persists, check your ink levels and print settings.
Ghosting occurs when the paper shifts during pressing. To prevent this:
- Use heat-resistant tape to secure your design.
- Avoid moving the paper while removing it from the heat press.
- Ensure even pressure and correct temperature settings.
For ceramic products only (not other materials), you can immediately cool them in a tub of lukewarm (not cold) water after pressing. You may hear slight cracking sounds, but this is normal. This method helps prevent ghosting, especially with highly saturated colors and full-coverage prints.
No, sublimation paper is single-use. Once the ink has transferred, there is no ink left to create another print.
You can download the latest version of Sawgrass Print Utility from the Sawgrass website.
To create a MySawgrass account, you must register directly through Sawgrass. We cannot create accounts for you.
Follow these steps:
- Go to the MySawgrass registration page.
- Enter your details and create a secure password.
- Follow the confirmation email instructions to activate your account.
Once registered, you can access Sawgrass Print Utility, manage your settings, and start printing.
If you need further assistance, you can submit a Sawgrass Support Ticket.
Sawgrass Useful Tutorials
Resources & Technical Documentation
CreativeStudio Export Functionality
Resources (MSDS, User Guides, Agreements)
How-To: Print from Cricut Design Space (SPM - MacOS)
CreativeStudio Text Functions Explained
How-To: CreativeStudio Appearance Functions
How-To: Upload Images to CreativeStudio
How-To: Delete Images from CreativeStudio
Sawgrass Print Manager: System Requirements
> More Resources & Technical Documentation
Explore the Versatility and Quality of Sawgrass Photo Panels
The Benefits of Sawgrass Desktop Sublimation Printers and Epson Large Format Printers - Which is the Best Choice for Your Business?
In the world of printing and personalization, sublimation printing has gained a lot of attention in recent years. With the emergence of desktop sublimation printers, both hobbyists and professionals can easily and affordably create stunning prints.
Shop Popular Sawgrass Products
Discover the precision, reliability, and vibrant colors of Sawgrass sublimation printers and inks. As the leader in desktop sublimation, Sawgrass helps businesses, artists, and entrepreneurs create high-quality, customized products with ease.
The Sawgrass SG500 & SG1000 Sublimation Printers provide professional-quality prints with rich, true-to-life colors, making them perfect for mugs, drinkware, apparel, and home decor.
Paired with Sawgrass SubliJet and ChromaBlast inks, you get outstanding color vibrancy, durability, and reliability, ensuring high-quality, long-lasting transfers on a variety of materials.
Contact our Sublimation Experts for More Information
Our Customer Support team is here to assist you with any inquiries you may have about Sawgrass and provide you with the information you need to get started.