Ordering and Delivery
Placing an order is easy!
- If you already have an account, simply login and start shopping. Don't have an account yet? You can easily register here.
- Pick the articles you'd like to order. Select the quantity and place into your shopping basket by clicking the big blue button.
- Review your shopping basket. Is everything correct? Then proceed with the payment.
- Your order will be delivered to you as soon as possible. It is also possible for you to pick-up, depending your location.
Paying for your order is easy and convenient, here are five ways you can submit payment:
- credit card
- invoice within 14 days (unless agreed otherwise)
Order status & Tracking
When placing an order, please review that your email address is correct. Once your order is processed and the courier has picked up your package, you will receive an automated email from our shipping system with your tracking details.
Shipping & Delivery
We will process and ship your order as soon as payment has been received, unless agreed otherwise. You'll receive an automated confirmation email when we ship your order. Since we are an international company, the date and time of delivery of your goods depends on your delivery location.
All orders being sent to your location will have a signature required field upon delivery. Please inspect package to ensure the delivery is in good condition before you sign. If something appears to be damaged during the transportation process, we can address the situation with carrier and be able to send you new products.
Changes or cancellation
Oops! Did you order something incorrectly? That can happen to anyone. You are able to cancel your order, as long as we haven't processed and shipped it yet. Usually, we process orders within one business day.
You can change or cancel your order by calling us directly. You can reach us on +1 (260) 408-8211, Monday to Friday in between 8:00 AM and 5:00 PM.
If we have already processed and shipped your order, please wait until you receive it. Then proceed to returning the products.