Orders
Frequently Asked Questions (FAQ) - Orders
Having a registered account is required before you can place an order. Let us not make it more complicated than it is, just follow these steps:
- Add items to your shopping cart
- Open the cart and choose for proceed to checkout
- Double check all your order details
- Select the desired payment method
- Confirm your order*
You can change your order in your account. Go to the orders tab when you are logged in. Here you can find all the orders you have made. Select the one you wish to change and make sure you save the adjustments.
Are you unable to make any changes? The cause probably has to do with your order status. If you wish, please get in contact.
That is weird! You should receive a confirmation email after proceeding the checkout. One of the follow options could be the reason why:
- Sometimes it ends up in the spam box
- Wrong/a typo in the email address
- Due to a delay (can be up to an hour)
- Order is not fully completed
We are working with order quantities. That means every item you buy has a minimum order quantity that varies by product. Most hardware have a quantity of 1. On the other hand, sublimation blanks can have a quantity of up to 24. To find out what the minimum is for your desired product, check out the product detail page.
Tip: sometimes higher quantities can lead to discount, extra bonus points or other benefits.
You can find all orders in your account. When you are logged in, try to find the orders tab. The easiest way is to click on this link, but there are two ways to get there yourself:
- Go to your account > Click on the orders tab on the left side
- Open the drop-down menu by clicking on the account icon > Select the orders tab