Explore our new features

With the launch of our new shop, we’ve improved our processes, features, and system integrations. Curious what’s new and improved?

Explore our new features

With the launch of our new shop, we’ve improved our processes, features, and system integrations. Curious what’s new and improved?

🟢 = New | 🔄 = Updated

🔄 2-Factor Login (no password needed anymore)

Easier & more secure login

With our new 2-factor login system, you no longer need to remember a password. Instead, you’ll receive a secure login link via email. This ensures quicker access to your account while improving security. Especially for teams using shared accounts, this method reduces the risk of forgotten passwords or unauthorized access.

🔄 Easier Registration Form

Real-time validation & simplified steps

You now see immediately if something’s filled in incorrectly - no more waiting until the final step to discover errors. We’ve also reduced and simplified the number of steps and fields. This makes registration faster, clearer, and much more user-friendly, especially for busy professionals.

🟢 Manage Your Shipping Addresses

Add, edit & switch addresses easily

You can now manually add or update your shipping addresses directly from your account — no need to contact our team. Even better: at checkout, you can instantly switch between saved addresses. This is especially useful for businesses with multiple delivery locations or dropshipping setups. Fast, flexible, and fully in your control.

🔄 Smarter Shipping: EU & US Warehouses Integrated

Accurate stock & geolocation-based logistics

Our EU and US warehouses are now fully connected to the shop. This means you’ll always see real-time stock levels based on your location, resulting in more reliable availability and faster delivery times. Shipping rates and options are also optimized per region, so you get the best experience whether you’re ordering from Europe or the United States.

🟢 Recently Viewed & Saved from Cart

Continue where you left off — anytime

You can now easily pick up where you left off. Your recently viewed items are visible on the homepage, so you don’t have to search again. Plus, if you leave products in your cart, we save them automatically - even if you close your browser. Perfect for busy days or team-based purchasing.

🟢 Live Chat with a Real Person

Direct support, no bots, personalized help

Need help while shopping? Our new live chat connects you directly with a real team member — not a chatbot. They can see what’s in your shopping cart and assist you in real time with product advice, order questions, or anything else you need. Fast, human, and tailored to your situation. Available during business hours.

🔄 Optimized Menu with Themes, Help & Brands

Smarter navigation for inspiration, support & product discovery

Our new menu is designed to help you find what you need - faster. Explore by ‘Themes’ for curated product collections, access the ‘Help’ section for upcoming guides on sublimation, materials, and how-tos, and discover products by supplier through dedicated Brand pages. Whether you’re looking for creative inspiration or specific product details, the improved menu gets you there quicker.

🔄 Updated Loyalty Points Redemption

Fixed tiers & direct discount codes

Loyalty points can now be redeemed in fixed amounts of 1,000, 2,500, 5,000, or 10,000 points. Once redeemed, you’ll receive a discount code that can be applied at checkout. This new structure makes rewards easier to understand and use - with clear value and instant access to your earned benefits.

🟢 Wishlist 

Save your favorites for later

You can now create and manage your own wishlist in the webshop. Simply click the heart icon on any product to save it for later - ideal for planning future purchases or sharing with your team. Your favorites stay linked to your account, so you can access them anytime, from any device.

🟢 Product Bundles & Variants of Products

Smarter product options - with more to come

We’ve started rolling out product bundles and variant selectors to make ordering even easier. While all products are still available individually, we’re working on grouping related items - like different colors or sizes - directly on the product page. This way, you can choose the right variant or bundle in just one click. More bundles and variant links will be added soon!

🔄 Improved Mobile & Tablet Experience

Fully optimized for all screen sizes

Our new webshop is built with an all device design approach. Unlike the previous version - which was mainly designed for desktop - the new design adapts seamlessly to phones and tablets. Navigation, product pages, and checkout are now smoother and easier to use on any device, so you can place orders wherever you are.

🔄 Interactive Product Stock Status (EU & US)

Clear availability with real-time updates per region

You now see exactly what’s available - and where. Our product pages display live stock status based on your region (EU or US), with four clear indicators: In Stock, Low Stock, Available for Backorder, and Discontinued. This gives you better insight when planning orders, avoiding surprises and helping you act quickly when stock is limited.

🟢 Sizes & Weight Information

Always know exactly what you’re ordering.

Each product page now includes a detailed Sizes & Weight tab. It shows product weight, package dimensions (length, width, height), and volume (m³). This makes logistics planning easier and helps you estimate shipping space and costs more accurately.

🟢 Direct Transport Calculation for US Market

Accurate shipping costs - instantly shown

Customers in the United States now benefit from real-time shipping calculations based on product weight and package size. This ensures transparent pricing and faster processing—no surprises at checkout.

🟢 Direct Payment at Checkout (US Market)

Faster checkout with built-in payment options

For our US customers, the payment experience is now fully integrated. No redirects to external gateways - you can pay directly within the checkout flow. This makes the process smoother, faster, and more reliable, especially on mobile.

🟢 Pay in Your Own Currency

Local pricing & familiar payment options

Customers outside the Euro and US Dollar zones now see prices in their local currency - and can pay using local payment methods. Whether you’re in the UK, Switzerland, or beyond, your checkout experience is now tailored to your region. Clear, convenient, and trusted.

🟢 Tiered Pricing (Graduated)

Automatic discounts based on order volume

We’re introducing tiered pricing based on your base price list. The more you order, the better your price per piece - discounts are applied automatically as quantities increase. The technology is now in place, and we’ll be rolling this out product by product. This takes time, but ensures each setup is accurate and tailored to the product. Ideal for resellers and high-volume buyers.