Contact
What can we help you with?
A question about an order, a large request or just a chat with a specialist — send a message through the form or call us directly. We usually reply within one business day.
Send a message
Tell us what your question is about
We usually reply within one business day, Monday to Friday.
Response time
An answer within one business day
Our team reads every message and usually replies within one business day, Monday to Friday. The subject above routes your question straight to the right colleague. Need someone right away? The live chat is available during office hours.
Order or delivery?
Keep your order number handy
With your order number (from your confirmation email) we can look into it right away — saving an email back and forth.
Prefer to call?
+31 35 541 8094
On business days we’re happy to help by phone — often the quickest route for fast questions.
The people behind your answer
Depending on your subject, your message lands with the right team — these are the colleagues ready to help.
Sales & account managers
For large quantities, volume agreements and quotes for large formats. They work by region, so your dedicated contact knows your market.
Customer service
For orders, deliveries and quick questions — by phone, live chat or email, usually answered within one business day.
Product managers & test team
For product wishes and assortment suggestions — every submission is seriously reviewed by the team that tests our products themselves.
Our locations
From Baarn to Fort Wayne — and at the source in Europe and Asia for purchasing and quality control.
Europe — Headquarters
Technotape Baarn
Tolweg 73741 LM Baarn
The Netherlands
AvailableMonday to Thursday: 8.30 am – 5.00 pm
Friday: 8.30 am – 4.15 pm
Temporarily adjustedBy phone: 10.00 am – 4.00 pm
Customer Service by email: 8.30 am – 5.00 pmBecause of the seasonal rush, so we can keep processing emails and orders quickly.
United States
Technotape Fort Wayne
3427 North Clinton Street46805 Fort Wayne, Indiana
United States
AvailableMonday to Friday: 9.00 am – 5.00 pm (local time)
Asia
Sourcing, purchasing & quality control
Not a sales location, but a key link: we regularly visit the factories ourselves for quality checks and sharp agreements, and work according to Amfori BSCI.
For all your questions, the locations alongside are happy to help.
The answer might already be here
The most frequently asked questions at a glance — if yours isn’t listed, the form above will help you further.
How can I check product availability or stock levels?
Each product page clearly displays its availability status:
- In stock: ready to ship from our warehouse
- Limited stock: only a few items left
- Ships upon restock: temporarily out of stock, but available for order
- Discontinued: no longer available
This way, you always know whether you can expect fast delivery or if you’ll need to wait.
What delivery options do I have?
Three delivery options are available:
- Delivery: Technotape can send your order to the specified delivery address. Depending on the location, this can take several days to a week. Please note that delivery charges may apply.
- Own transport: if the delivery address is outside the Benelux or if you have special requirements for the delivery of your order, you can use your own transport (ExWorks) on request. Please contact Technotape to discuss the possibilities.
- Order pick-up at our location in Baarn is no longer available as a standard service. If you require a specific arrangement, please contact us via order@technotape.com. Our team will review your request and confirm the available options.
What are the shipping costs?
Benelux:
- Netherlands: €7.95 (free shipping from €250)
- Belgium: €8.95 (free shipping from €250)
- Luxembourg: €15.00 (free shipping from €250)
Other countries per box (selection):
- Germany: €8.95
- France: €19.95
- Great Britain: €14.95
- Denmark: €24.95
- Northern Italy: €19.95
- Southern Italy: €28.95
- Austria: €14.95
- Switzerland: €33.95
- Sweden (North): €22.95
- Sweden (South): €14.95
- Spain: €22.95
- Portugal: €24.95
- Finland: €33.95
- Norway: €44.95
- Ireland: €22.95
- Poland: €28.95
- Czech Republic: €26.95
- Turkey: €33.95
Important: for shipments outside the Benelux with 4+ boxes or heavy items, shipping will be on a pallet and automatically recalculated at checkout based on volume and weight.
What products can I sublimate on?
You can sublimate on any product made of polyester or with a special sublimation coating. Popular items include mugs, photo tiles, drinkware, mousepads, apparel, puzzles, and metal panels. It’s important to use blanks specifically made for sublimation to ensure the best results.
How do volume prices work?
The more you order, the lower the price per unit. Volume price tiers are shown on every product page — visible once you have an account and are logged in. That way you know exactly where you stand with every order.
How do I become a business customer?
Register via our business registration page. Once approved, you’ll immediately see your prices and volume tiers, and order with all business benefits.
Customers rate us 4.8 out of 5 — based on 59 reviews via Judge.me
A bigger question than a message?
From personal account management to production you can’t handle yourself — see what our team can do for your print business.